OEM Self Check Packaged Solutions
Unlike other diagnostic programs, the Ultra-X's Self Check Diagnostics help customers check their computer’s hardware without any additional equipment and without destroying any data. By using self check diagnostics, customers can have confidence in their computer system’s operation. And if they find a problem they cannot solve themselves, the diagnostic tests can provide the support department with important information they will need when talking to service and support personnel, especially when determining whether the problem is hardware or software related.
Key Benefits:
- Improve Technical Support Process
- Improve Telephone Support Success Rate
- Reduce Time Spent on Technical Support Calls
- Reduce Unnecessary Product Returns (NTF/NDF)
- Reduce Unnecessary On-Site Engineer Deployment
Flexible range of Diagnostic Technologies:
- Embedded
- Self-Boot
- DOS
- Windows 32 & 64bit
- Windows Pre-Installation Environment
